GLOPORE IMS is a pure-play IT Infrastructure & Service Management Service (IMS/ITSM) Company. As ITSM strategic partner, GLOPORE IMS works with its customers to serve their selective sourcing needs of IMS/ITSM and work as an extension of customers’ internal CIO/IT team to help them integrate their business and IT strategy within their operations effectively and enables them to achieve their core business objectives through ITSM excellence.

GLOPORE IMS with its focused strategy, frugal execution, access to skilled, highly qualified resources, ITIL\ITSM best practices based service delivery and end-to-end IT Service Lifecycle Management offerings, has consistently delivered IT Service Management Excellence to customers through a unique mix of onsite and remote IT Infrastructure Management Services (IMS), Consulting & Education Services (CES) and Infrastructure & Technology Solutions (ITS) helps us to add significant value to our customers.

GLOPORE IMS is uniquely placed to serve the needs of its customers with a selective sourcing approach and with flexible service level agreements. This model lets clients retain control of their critical IT functions while sourcing non-critical IT functions from different vendors based on vendor competencies. This helps us provide high quality service levels at a much lower cost.

Our entrepreneurial culture enables us to be fast, agile and flexible in our approach. Our collaborative approach allows us to forge customer service centric strategic partnerships with best-in-class players including our competitors to deliver IT Service Management Excellence. We bring the following unique strengths to our customers:

• Focused IT Service Management partner
• Enable IT and business strategy integration
• Focus on building long term relationships
• Selective sourcing business model
• Proven leadership team with successful IMS startup experience
• Strong Technical leadership team with IT, ITIL^®, ISMS experience
• Passion to constantly learn, innovate and excel
• Customer focused- Agile and Flexible

We follow ITSM, ISO/IEC 20000, ISO/IEC 27001 and ITIL^®best practices - the de-facto standard in ITSM to transform 'Traditional IT' to "Proactive IT Service Management", closely aligning with the needs of the clients business. We offer services through flexible SLAs across multiple vertical markets including: