GLOPORE IMS is a globally focused IT infrastructure Management Service (IMS) company. We work with clients using a selective sourcing model that lets clients retain control of their critical IT functions while sourcing non-critical IT functions from different vendors based on vendor competencies. This helps us provide high quality service levels at a much lower cost.

GLOPORE IMS, with regional presence in Bengaluru , Boston, London, Sydney, Dubai and Singapore has consistently served the needs of global customers through a unique mix of IT Infrastructure Management Services, Consulting and Training Services and Infrastructure & Technology Solutions. Our service delivery based on ITIL^®/ITSM best practices, our skilled resources and our end-to-end service portfolio helps us to add significant value to our customers.

Why Selective Sourcing

The industry has realized ONLY 33% success using total outsourcing compared to 77% using selective outsourcing! (Gartner Research) Selective sourcing model allows organizations to get the best of vendors (based on vendor competencies) to solve their operations and strategic problems. Follow the link to learn more about how we can help achieve IT Service Management Excellence using selective sourcing delivery model.

We follow IT Service Management (ITSM)/ISO20000/ISO27001 and ITIL^® best practices - the de-facto standard in ITSM to transform 'Traditional IT' to "Proactive IT Service Management Excellence", closely aligning with the needs of the clients. We help our customers reduce downtime up to 50%, increase utilization by up to 30% and lower the TCO by upto 60%. We offer managed and professional services through flexible SLAs across multiple vertical markets including:

As a focused pure-play IT Service Management Company, GLOPORE IMS is uniquely placed to serve the needs of its customer with a selective sourcing approach and with flexible service level agreements. Our entrepreneurial culture enables us to be fast, agile and flexible in our approach. Our collaborative approach allows us to forge customer service centric strategic partnerships with best-in-class players including our competitors to deliver IT Service Management Excellence.

Our quest to deliver IT Service Management Excellence continues with the recent launch of our Global Service and Network Operation Center in Electronics City, Bengaluru , INDIA. Our NOC environment adheres to global standards to achieve high security, scalability and reliability with 99.9% network uptime. Along with a world class infrastructure, we bring the following unique strengths to our customers:

• Focused IT Service Management partner
• Enable IT and business strategy integration
• Focus on building long term relationships
• Selective sourcing business model
• Proven leadership team with successful IMS startup experience
• Strong Technical leadership team with IT, ITIL^®, ISMS experience
• Passion to constantly learn, innovate and excel
• Customer focused- Agile and Flexible

To get a firsthand experience of our approach and about our solutions to better manage your IT ecosystem, we encourage you send an email or click here.