Customers Core business and Key Success factor is driven by Organization’s Goal and Strong support from IT. In recent Arena IT is named as Business partner for any Successful Organization.

GLOPORE IMS Remote Infrastructure Services is focused and matured Vertical, catering RIM services for numerous customers, where in customers businesses are in diverged fields – CRM development, enterprise Security product development, Software development, HealthCare etc.

Portfolio includes following services as deliverables:

1. Remote infrastructure Monitoring Services.
2. Remote WINTEL and UNIX server Administration.
3.  Remote Virtualization Support Services.
4. Remote Network & Security Management.
5. Remote Desktop Management Services.
   1. Image Management
   2. Patch Management
   3. End point Security Services
   4. Software deployment.
6. Backup and Restore Management.

Portfolios of services are driven with Strong ITIL Process followed with Technical/Process certified professionals.

Process are automated and driven with comprehensive ITSM Tool.

Technical Delivery team is complemented with ITSM consultants and IT Governance teams to enable delivery Optimization and ensure customer satisfaction in the following:

1. Service Level Management.
2. Availability and Capacity Management.
3. Cost Management – Most critical.

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