Customer’s satisfaction is ensured by providing visibility into Operations through Dash Board. The dashboard will represent the Live SLA, Incident Reports, and upcoming planned Changes. Customer can intervene or interact through dashboard (comment Colum) to alert the Delivery team. And the updates can manage at different functional levels.

1.   Dashboard Image - LOG IN

2.  Dashboard image - IMPLEMENTATION

3.  Dashboard Image - MANAGEMENT

Customer Acquisition and Transition Parameters:

Any New accounts added would undergo the following process to ensure customer data confidentiality and security. In addition to limit any commotion to the current delivery model.